Privacy Policy

ReginaSpices is committed to privacy and security for all of our clients. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.

Personal Information

Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.

There are two ways you can provide us with and consent to our collection of certain personal information:

E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - You may choose to enroll for one of our products or services where we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.

Statistical Information About Your Visit

Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site and over all user experience.

Your Ability to Opt-Out of Further Notifications

Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at regina@reginaspices.com.

Return & Refund Policy

Thank you for shopping at ReginaSpices.com

If you are not entirely satisfied with your purchase please contact us so we can correct the situation—we want to make it right!!

Returns:

You have 14 days to return an item from the day you received it for a full refund. Please call or email us first. The return must be unopened (the shrink wrap sleeve MUST be intact). The customer is responsible for the return postage, unless ReginaSpices made a shipping error.

Refunds:

Once we receive your returned item, we will inspect it and notify you on the status of your refund.

If your return is approved, we will initiate a refund to your credit card.You will receive the credit within a certain number of days, depending on your credit card’s issuer’s policies.

Shipping:

The cost of shipping is non-refundable and the customer is responsible for return postage. Unless ReginaSpices is in error, in this case ReginaSpices will refund the original shipping costs and the return postage.

The shipping charges are (for orders to US customers) $7 flat-rate standard shipping on orders under $50; free shipping for orders over $50. Please call for shipping costs for international orders.

Contact Information:

Please feel free to contact me with any questions.

Jessica Moore

207-632-5544

regina@reginaspices.com

Send Returns To:

ReginaSpices

47 Edgeworth Ave

Portland, ME 04103